Return The LAST day to Return or Exchange your textbooks is generally about 5 days from the start of Fall and Spring classes. After 5 days, All textbook sales are FINAL. Required textbooks may be returned for a full refund under the following conditions: The register receipt must accompany the returned book. SAVE YOUR RECEIPT!!!! The book must be returned by the return date posted in the store. These posted dates depend on the session for which the books were purchased. Books must be returned in original resalable condition. If the book was purchased new, it must be returned in PERFECT saleable condition: i.e. NO marks, hi-lighting, bent covers or creased pages. Books which were purchased wrapped or sealed must be in original packaging. Clothing can be returned with original tags and receipt within 30 days. Refunds are made the same way as when purchased. Books paid for by check must be returned within the given time period, but you will obtain a credit slip which will be redeemable for cash after a 15 day waiting period. Course Packets and Readers are non returnable, please make sure you are enrolled in the class. YOU MUST HAVE YOUR SALES RECEIPT WITH ALL RETURNS OR EXCHANGES Shipping Policies Shipping costs $3.99 for the first item, and $1.00 for each additional item. Textbook Max is proud to offer you the most competitive shipping rates. All of our shipments are professionally packed to ensure the safety of your items in route. On average, your order will be received in 2 - 5 working days. During August or December, delivery time may take longer. [Custom bookstore information on Shipping] Ordering Online Submit your order securely to us via this web site. Visit us again after you have placed your order to easily track your shipment and view order history. You can even choose to pick up your order in the store - at no additional cost! Contact Support Contact us anytime with questions or concerns via email at: TextbookMax@gmail.com